COVID19

Covid-19 Contingency Plan

Vistas de Lisboa Hostel is aware of the situation to which we are all subjected to and we are sensitive to the seriousness with which we must face the containment of the Coronavirus COVID-19.

Priority

Our priority is to protect and guarantee the safety of our guests, workers and employees.

Contingency plan

We inform our customers that a contingency plan is implemented with the necessary and recommended precautions based on the most recent advice and guidance from the Portuguese Department of Health (DGS) and the Government of Portugal, taking into account health and safety.

The dedication of the teams on site at the hostel is remarkable, strictly complying with the safety and protection standards of all.

We have further reinforced the standards of hygiene and safety protocols, which in a normal situation are already high and recognized.

The cleaning of public / common areas is being reinforced in order to guarantee the safety of our guests, coworkers and employees. This includes frequent disinfection of elevator buttons, handles, light switches and our reception desk amongst other areas frequently touched.

If you notice any characteristic symptoms of the new COVID-19 (High fever, Cough and Shortness of breath), stay inside the room, contact our reception to have a mask and gloves provided and wait while we contact the health line (SNS24) for further guidance  (808 24 24 24).

Recommendations

We recommend that you keep up to date with the practices recommended by the Portuguese Department of Health (DGS) on https://covid19.min-saude.pt/ .

Safety

We will remain calm and vigilant, maintaining our availability for what we can do to protect the health and safety of all of us.

We hope that the measures taken by our hostel can contribute to getting everyone back to normal as soon as possible.

COVID-19 Symptoms according to DGS indications

Most infected people have mild to moderate symptoms of acute respiratory infection:

• High fever

• Cough

• Difficulty breathing (Shortness of breath)